With the development of technology, it's getting harder and harder for website issues to occur. However, it is still possible for a website to go down. Websites can go down for many reasons, but all of them it can be classified in two groups:
The solutions listed below are to help both the users who cannot access a website, and website owners whose website misbehaves or is inaccessible.
When you type an address into your web browser, your computer uses DNS (Domain Name System) to look up and translate that address into a computer-friendly IP address. In other words, the DNS has the role of a librarian, who you can ask for a book. Sometimes, the servers your computer uses to look up that information can go down, thus preventing you from loading the desired web site.
To learn how to change the DNS settings, check out the don't know how to change the DNS settings solutions
If your website is hosted by Hostclear and you experience issues you couldn't resolve by yourself, contact their support staff, who will help you resolve the issue and they are available 24/7 for you.
Contact them on: 866-585-7989 or via their live chat service.
Temporary problems with your modem, router, switch, or other network device could be the reason, esp. if you see a 504 Gateway Timeout error message.
The easiest way to restart the above-mentioned devices is by unplugging them from the power outlet and plug them back in, in about 5 minutes.
If others can access the desired website (or your website) but you, there is a possibility that the hosting server of the website is blocking your IP address, or there is something wrong with your ISP's (Internet Service Provider) settings.
Some website owners do this to prevent users from certain countries/location from accessing the website, or to restrict the number of visits (e.g. You get kicked out if you visit the website more than 10 times per day).
Try to access the website through a proxy website. Famous proxy websites include hide.me, hidemyass.com, proxysite.com. If you are not sure how to use the proxy website, they include video tutorial for that purpose. Please note that this is a short-term solution to your problem.
To fix it long-term, contact your ISP first and then the server admins / hosting provider of the page you're trying to access to check why they are blocking you.
The hosts file enables you to add URLs of webpages you want to block, which will automatically be blocked in every single browser installed in your computer. Also, some viruses can modify the hosts file in order to prevent you from downloading an antivirus software which can find and remove the virus.
All you have to do to fix this issue is to open and modify the hosts file:
My Computer -> Local Disk (C:) -> Windows -> System32 -> drivers -> etc
Open it with Notepad (right-click the hosts file -> Open with -> select Notepad). In the hosts file you will see other addresses which serve as an example and which you MUSTN'T delete. If you find a link associated with the website you want to open or with an antivirus software, delete it and save the changes.
The hosts file enables you to add URLs of webpages you want to block, which will automatically be blocked in every single browser installed in your computer. Also, some viruses can modify the hosts file in order to prevent you from downloading an antivirus software which can find and remove the virus.
All you have to do to fix this issue is to open and modify the hosts file. To modify the hosts file:
Maybe a virus is preventing your browser from working properly or is slowing down your Internet speed and it seems that the website (or all websites) is down.
To learn how to scan for and remove viruses, check out the Viruses / Spywares / Malware solutions.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add [email protected] to your safe sender list.