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Slow internet: computer, mobile device (troubleshooting, causes, fixes) (I use COX)

Select specifications which apply:

Click on this if you are connected to the Internet via Wi-Fi.

To check if you're using a router read this article: http://goo.gl/SJzuEq

Click on this if you're using a modem. To check if you are using a modem, read this article: http://goo.gl/6ES9lX

Click here if your browser takes a few minutes to start

Click on this if you're using torrents (you know if you do)

Click this if you have recently scanned your computer with an antivirus and found and deleted virus(es)

Click on this if you have tried all the other common solutions and none of them worked.

Click on this if your Internet connection has become slower after you have upgraded your computer to Windows 8(.1) or Windows 10.

To check if you're using a router read this article: http://goo.gl/SJzuEq

To check if you're using a modem, read this article: http://goo.gl/SJzuEq

Click on this if you are using an iPhone, iPod touch or iPad.

  1. Call Cox's hotline

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  2. Check Cox's troubleshooting page

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