This problem is moderated by Mr.Computer. New solutions can be submitted directly, while new specifications require approval. Learn more about problem supervision.
Based on your selections this spec is most likely not relevant for you
Click on this if you are connected to the Internet via Wi-Fi.
To check if you're using a router read this article: http://goo.gl/SJzuEq
Click on this if you're using a modem. To check if you are using a modem, read this article: http://goo.gl/6ES9lX
Click here if your browser takes a few minutes to start
Click on this if you're using torrents (you know if you do)
Click this if you have recently scanned your computer with an antivirus and found and deleted virus(es)
Click on this if you have tried all the other common solutions and none of them worked.
Click on this if your Internet connection has become slower after you have upgraded your computer to Windows 8(.1) or Windows 10.
To check if you're using a modem, read this article: http://goo.gl/SJzuEq
Click on this if you are using an iPhone, iPod touch or iPad.
Solutions are displayed which match your selected specification «I use Comcast (XFINITY)».
Make sure you selected all specifications which apply to you.
If Comcast is your Internet provider, call them on 1-800-XFINITY (1-800-934-6489) and let them know about this issue. They are available 24/7.
Click here to visit Comcast's troubleshooting page, which will try to diagnose and fix your problem.
Generic solutions don't add value. On Solutionbay you can specify your situation so that you only see solutions which make sense for your case.
If you don’t receive the email in the next 2 minutes please check your junk folder, and add
to your safe sender list.