If your Samsung TV doesn't have picture and you are not sure what to do, contact Samsung's customer service, which you can reach through the following number: +1 800-726-7864.
Also, if you didn't manage to reach them by dialling the above-mentioned number, you can contact them online through their website (click here to visit it).
No picture on tv, nor sound? Maybe your TV doesn't have picture because you forgot to turn it on. All you need to do is to turn it on and the TV should start working, i.e. you should see picture on the screen.
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