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How to fix an unknown error occurred (50) on iTunes (iPod touch)

Why does error 50 occur? How to fix it?

The iPhone/iPad/iPod touch cannot be synced. An unknown error occurred (- 50) occurs when you try to sync your iPhone, iPad or iPod touch with your computer and prevents you to sync files from iTunes. It is caused by:

  • Corrupt iTunes files;
  • Internet connection issues;
  • Issues with Apple servers;
  • Malicious software.

The solutions listed below can help you fix this error. Check them out and follow them to the detail.

Select specifications which apply:

Click on this if you use an iPod touch.

Click on this if you tried all the other solutions, but none of them worked.

Click on this if you use an iPhone.

Click on this if you use an iPad.

  1. Restart your device

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  2. Check if the USB (lightning) cable is firmly connected on both ends

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  3. Update iTunes to the latest version

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  4. Clean the junk files and the registry

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  5. Fix your Internet connection

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  6. Plug the lightning cable in another USB port

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  7. Scan your computer for viruses

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  8. Update your computer's operating system

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  9. Contact Apple's support staff

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  10. Clean the device's charging port

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  11. Clean the SIM card

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  12. Double−check the firewall and antivirus settings

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