How to fix an unknown error occurred (2002) in iTunes (Nothing else worked)
What are the reasons for iTunes error 2002? How to fix it?
iTunes error 2002 appears when you try to update, or restore and then update your iPhone, iPad, or iPod touch, through iTunes. It's a very rare error and it isn't always clear what triggers it.
The common culprits for this error are:
- Unstable Internet connection;
- Outdated iTunes files;
- Corrupt download file;
- Broken lightning cable.
With the solutions below, you can address this error effectively. We put them together based on hours spent in research, and discussions with experts, and users who had this issue and managed to fix it.
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Put your device into DFU mode and restore it via iTunes
0(2)0(0)The DFU mode for iOS devices is like a hypnotic state. It makes them more submissive and more willing to accept instructions, free from the influence of apps. Consider restoring your device from DFU (Device Firmware Update) mode as one of the last-resort options, as it involves data loss, and only in that case if you confirmed that there is nothing wrong with the USB cable and the computer. The procedure would be the following:
- Put your device into DFU mode - feel free to check this article on Apple, if you are not sure how;
- Connect your device with your computer, via the USB cable;
- Restore your device, following the on-screen instruction on your computer.
Note: If you use a laptop, make sure to plug it in a power outlet first, as interrupting the restoration process is not advised and can be dangerous, and even damage your device.More infos
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Replace your device's battery
0(0)0(0)According to users, replacing the device's battery can help you rid out of the 2002 error code, because a battery with a lower capacity can prevent all the systems of your device from functioning at full capacity.
More infos
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